Terms of Service
Lisa Hines Coaching reserves the right to modify these terms of service at its discretion, or against any customer it believes is abusing this policy. The last update was on May 25, 2018. Any such revision or change will be binding and effective immediately following the posting of the revised terms of service on the JennyFenig.com websites.
Financial and Earnings Disclaimer
When addressing financial matters on any of our Sites, videos, podcasts, webinars—including replays—, newsletters, email exchanges, coaching calls, social media, live broadcasts —including replays—, in-person events, or other content, we’ve taken every effort to ensure we accurately represent our programs and their ability to grow your business and improve your life. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations.
This is not a “get rich scheme.” Nothing on our Sites is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and DO NOT guarantee your success, income level, or ability to earn revenue.
You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined on our Sites are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas, methods or models presented on our Sites, and we offer no professional legal, medical, psychological or financial advice.
There are no refunds on services that include one-on-one time. Because time has been set aside in Lisa Hines Coaching to reserve space for one-on-one work, in lieu of other clients, contracts for one-on-one services cannot be canceled, and no refunds will be granted.
The refund + cancellation policy for group programs, trainings and live events are clearly stated on the Site and/or order form for each program.
We follow a strict no-refunds policy when purchasing digital downloads, joining our memberships or mastermind programs, and/or obtaining our 1:1 services.
Fees and Payment
As consideration for any purchase you make on the Sites, you shall pay Lisa Hines Coaching all applicable fees and taxes. We (or our third-party payment processor) shall authorize your credit card, PayPal account, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes, and you hereby consent to the same.
If the mailing address you provided us is in the United States, all payments will be charged and made in U.S. dollars. If the mailing address you provided us is outside the United States or any of its possessions or territories, all payments will be charged and made in your local currency, at the current conversion rate.
All products, programs, events and services are priced in U.S. dollars.
You must provide current, complete, and accurate billing and credit card information. You must also promptly update all billing information (such as billing address, card number, and expiration date) to keep your account current, complete, and accurate, and you must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security (such as an unauthorized disclosure or use of your Sign-In Name or Password) otherwise your account and access to any Course or Program you purchase will be suspended.
You hereby authorize Jenny Fenig Worldwide to obtain or determine updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card.
If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and credit card issuer for details.
Digital products will be accessible immediately after purchase. Online courses will be accessible once the course begins. If a technical glitch does not immediately deliver your sign-in instructions, you will gain access to the digital course as soon as a member of our support team can get your information out to you. This will happen within a reasonable window of 48 business hours.
Lisa Hines Coaching is not liable if the failure or delay to deliver your products is on account of causes beyond its control, including labor disputes, civil commotion, war, fires, floods, inclement weather, governmental regulations or controls, casualty, government authority, strikes, or acts of God. If that happens, Lisa Hines Coaching will deliver the product a commercially reasonable time after the circumstance is resolved.
Products and services that are mentioned or linked to on this blog may be products that Lisa Hines Coaching has a financial interest in promoting or has received some other non-financial compensation for. Lisa Hines Coaching will clearly disclose if it receives an affiliate percentage, free product, free service, discount, or any other compensation for a review.
The content of this website is for your general education and information. This website is not providing legal, financial, medical, business, or any other professional advice.
The information contained in or made available through our sites (including but not limited to information contained on videos, podcasts, comments, webinars—including replays—, live broadcasts—including replays—, in-person events, throughout our coaching calls—including replays—, in emails, on social media, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters.
In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites.
You should also consult a lawyer, accountant, bookkeeper, financial or business advisor in all legal, accounting, monetary or business matters.
Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.
Lisa Hines Coaching does not provide any warranty or guarantee that the information contained on this site is accurate or complete. The information on this site may contain errors. Lisa Hines Coaching disclaims any liability from such errors, to the extent allowed by the law.
This site contains materials that are owned or licensed by Lisa Hines Coaching, such as text, photography, videos, graphics, and the design and layout of the site. These materials are protected by copyright law and trademark law, as noticed throughout the site. You do not have a license to use the content for any other purpose.
This site may link to other websites. Links are not an endorsement of the other website, unless specifically stated. Lisa Hines Coaching has no responsibility for content on the linked website.
The content of this site may change at any time, without notice.
Reporting copyright infringement
This website complies with the terms of the Digital Millennium Copyright Act. To report a claim of copyright infringement, please send a claim to our official agent at Lisa Hines or 20665 Gopher Dr., Sonora, CA 95370, containing the following information:
- Your contact information (name, mailing address, phone number).
- A description of the copyrighted work that you believe was infringed.
- A description of the content on this site that you believe is infringing your copyright. If possible, please include a web address/link.
- A declaration that: you have a good faith belief that the use of the copyrighted materials described was not authorized by the copyright owner, agent, or the law; that the information in your notice is accurate, and that you declare, under penalty of perjury, that you are the owner or the allegedly infringed copyright or you are authorized to act on behalf of the copyright owner.
- Your digital or physical signature.
Access to this website via an automated service or for a competitive purpose is prohibited.
The content of this site is provided “as is,” at your own risk, without express or implied warranty or condition of any kind. Lisa Hines Coaching also disclaims any warranties of merchantability, fitness for a particular purpose or non-infringement.
To the extent allowed by law, under this agreement Lisa Hines Coaching will not be liable for indirect, special, incidental, punitive, exemplary or consequential damages, regardless of legal theory, whether or not it has been warned of such damages, and even if all other remedies would fail.
The laws of the state of California will govern all matters arising out of this agreement and the use of this website. All claims arising out of or relating to this agreement or the use of this website will be litigated exclusively in County of Tuolumne, the State of California. The parties consent to venue and personal jurisdiction in County of Tuolumne, the State of California.
Any questions about the agreement or this website can be directed to: